Burberry Tan Coat
Burberry RN: None
Manufacturer Contact Information
Importer, Wholesaler, Retailer 444 Madison Ave. New York, NY 10022
Ph. (877) 217-4085
Email: [email protected]
A tan all-weather coat with plaid lining made of polyester & polyurethane.
The care label states: “Dry Clean with Special Care-Do Not Wash-Low Iron”. The care label also has the corresponding International Clean ability Code care symbols indicating dry clean short cycle-reduced moisture-low heat-no steam finishing.
During gentle care professional dry cleaning the urethane facing binder partially dissolved and tiny spot stained the shell fabric. This loss of binder also caused a material separation, thus creating an uneven adverse blistered appearance to the fabric.
The representative we talked to about this problem gave no technical response or acknowledgement of any problems with their coats. They did suggest if the coat is relatively new and the customer thinks it is defective they can return it back to the retailer for examination and possible replacement.
During careful professional dry cleaning, as labeled, the facing material lost its bond to the shell fabric which is now stained and puckered.
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